Customer Reviews

Great friendly quick service!

The best bike shop in Houston! I highly recommend! Whether it’s service or you’re looking for a new bike, Pro Bikes is the best!

Always responsive and friendly

Service was amazing they were so polite amd fixed bike

Took my bike in for a full tune-up and had the brakes and derailleur upgraded. The John explained everything clearly, gave accurate timelines, and delivered excellent work. Shifting is crisp, braking is powerful, and overall performance is noticeably better. Will absolutely be coming back.

Outstanding shop, great staff! I have a high end touring bicycle with a Rohloff internal gearing hub that needed some high level expertise for a repair to the bracket connecting it to the frame. These guys diagnosed and fixed a problem that four other shops – good shops with strong service and expertise – were unable and/or unwilling to do. The feedback throughout the repair was excellent, plus the level of expertise and friendliness/openness on the part of all of the staff (I’ve spoken at length to four of them) was exceptional. In my view, this is the place to go for repair on any high end bicycle! They have become my go-to shop. Worth the drive.

Expert service great attention to detail! They got me rolling right!

Very knowledgeable folks. I particularly liked that John explained to me what he was doing to correct my mechanical issues and showed me how to do it myself in the future.

My body took a beating from my cancer treatments, the chemicals and the sedentary nature of it all rendered me weak and over weight. My chiropractor advised me to get an E trike to help rebuild my strength and confidence. After reading the reviews online I decided to give Pro Bikes a call. I was thrilled that my call was answered by Frederico because so many others had commented on how wonderful he was with them. It took courage on my part because I needed to tell him my weight- buying just can’t bike was not going to work for me. Frederico was so kind. He never once made me feel awkward. He researched and found the very best bike for me. I am now able to ride three miles a day and my weight is going down. Thank you Frederico, you are a prince among men!

John and Federico do a great job and always make you feel welcome. Worked on my bike twice and soon as I break it again I’ll be back.

Federico did an amazing job fixing my Fox shock after it started leaking right before the Austin Rattler race. He got it serviced quickly, and since then it’s been working perfectly with no signs of leaking. Excellent service, thank you so much!

Knowledgeable and warm reasonable prices good work